How we verify businesses
A badge on a listing should mean something specific. Here is exactly what ours mean, and what they do not.
Contact verified
This happens automatically. We e-mail a six-digit code to the address shown on the listing, and the owner enters it. It means someone who controls that e-mail address confirmed the listing. It does not mean we have checked the business itself.
Verified business
A person at SmartBiz Directory checked the business. A listing only gets this badge when all of these are true:
- It is contact verified. The owner proved they control the listing's e-mail address.
- The business really exists. Its Google Business Profile matches the listing (name, phone, address or website), or we have seen its company registration.
- The owner is tied to it. The e-mail address matches the business's website, or the phone number we confirmed is the one on its Google profile.
- No red flags. It is not a copy of someone else's business or a name that does not fit.
We keep a private note of what we checked and when, so every badge can be explained.
What the badges do not mean
- They are not a recommendation or a guarantee of the quality of anyone's work.
- A listing without a badge is not necessarily bad. The owner may not have verified it yet.
- Reviews are written by customers and approved by the business before they appear. Reviews are not part of verification.
Get your badge
Business owners: sign in, open your dashboard and use the Verify your business card for Contact verified. To ask for Verified business, contact us.
Last updated: 2026-10-20